Seals often fail and hence major brands differentiate themselves to solve different problems. If you have purchased a machined seal and it is not working as it should be, calling the person who sold you the seal many not solve the problem – because they are duty bound to cover themselves. You may even be told that you are not using the seal properly.
You may then be told that the seal was not suitable for the environment for your machine and you will have to trial a new seal. The seal manufacturer will never lose because they have priced in their excess margin to deal with complaints. The end user on the other hand is wasting time, money and resources.
As Kemtron does not machine seals we can provide you with an unbiased opinion on seals failure to ensure that mistakes do not recur. Contact Kemtron for an independent review of any seal failure.